Collection of Information
If you browse through this site without providing us with any personal information, we will gather and store some information about your visit, such as IP address, type of browser and operating system used, date and time you access our site, pages you visit, and if you linked to our website from another website, the address of that website. This information will not identify you personally and will not be linked back to you.
There will be times, such as when you submit an auto lead request to a dealer or fill out our contact form, when we will need to obtain personally identifiable information from you or about you. Such personally identifiable information may include your name, address, e-mail address, telephone number and identification number.
Use and Sharing of Information
At no time will we sell your personally-identifiable data without your permission unless set forth in this Privacy Policy. The information we receive about you or from you may be used by us or shared by us with our corporate affiliates, dealers, agents, vendors and other third parties to help process your request; to comply with any law, regulation, audit or court order; to help improve our website or the products or services we offer; for research; to better understand our customers’ needs; to develop new offerings; and to alert you to new products and services (of us or our business associates) in which you may be interested. We may also combine information you provide us with information about you that is available to us internally or from other sources in order to better serve you.
We do not share, sell, trade or rent your personal information to third parties for unknown reasons.
Cookies
From time to time, we may place “cookies” on your personal computer. “Cookies” are small identifiers sent from a web server and stored on your computer’s hard drive, that help us to recognize you if you visit our website again. Also, our site uses cookies to track how you found our site. To protect your privacy we do not use cookies to store or transmit any personal information about you on the Internet. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies certain features of the site may not function property or at all as a result.
Links
Our website contains links to other sites. Such other sites may use information about your visit to this website. Our Privacy Policy does not apply to practices of such sites that we do not own or control or to people we do not employ. Therefore, we are not responsible for the privacy practices or the accuracy or the integrity of the content included on such other sites. We encourage you to read the individual privacy statements of such websites.
Children Allowed to Use
BookCarry.com does not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18, you may use BookCarry.com only with the involvement of a parent or guardian.
Security
We safeguard your privacy using known security standards and procedures and comply with applicable privacy laws. Our websites combine industry-approved physical, electronic and procedural safeguards to ensure that your information is well protected though it’s life cycle in our infrastructure.
Sensitive data is hashed or encrypted when it is stored in our infrastructure. Sensitive data is decrypted, processed and immediately re-encrypted or discarded when no longer necessary. We host web services in audited data centers, with restricted access to the data processing servers. Controlled access, recorded and live-monitored video feeds, 24/7 staffed security and biometrics provided in such data centers ensure that we provide secure hosting.
Return Policy and Cancellation
If order is processed and delivered the items won’t be taken back or replaced unless there is a reasonable manufacturing issue.
If the delivery is not executed during first attempt due to incorrect or insufficient address, recipient not at home, address found locked or refusal to accept, the customer shall still be charged for the order. No refunds would be entertained for such items.
Please note that cancellations have to be made within 1 hour after placing an order. For canceling your order, you will have to get in touch with our customer support executive by sending an email to bookcarry9@gmail.com and giving the reference of your order number. In case we receive a cancellation notice and till that time the order has already been processed by us, the order cannot be cancelled. Kerala Books has complete right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by BookCarry.com and accept BookCarry decision regarding the cancellation.
Refund Policy:
Once an item(s) is returned or found missing in an order ‘at the time of delivery’, a refund will be raised that time itself. The final payment collected from the customer will be the one after deducting the specific amount from the total order amount. It can be cash / card . In the case of bank transfer / online payment, the specific amount will be added as credit against the concerned customer account held with www.BookCarry.com.
If an item(s) is found missing or returned ‘at a later point of time’, a communication will be received by you regarding the same. If a refund is raised, the specific amount will be credited to your bank account with the facility of NEFT/RTGS at the earliest slot possible. Normally we follow ‘no question asked return/refund policy’.
If you haven’t received the benefit of refund amount for two orders following the ‘issue order’, please feel free to get in touch with our Customer Service Manager at bookcarry9@gmail.com.