Collection of Information
If you browse through this site without providing us with any personal information, we will gather and store some information about your visit, such as IP address, type of browser and operating system used, date and time you access our site, pages you visit, and if you linked to our website from another website, the address of that website. This information will not identify you personally and will not be linked back to you.
There will be times, such as when you submit an auto lead request to a dealer or fill out our contact form, when we will need to obtain personally identifiable information from you or about you. Such personally identifiable information may include your name, address, e-mail address, telephone number and identification number.
Use and Sharing of Information
We do not share, sell, trade or rent your personal information to third parties for unknown reasons.
Children Allowed to Use
BookCarry.com does not sell products for purchase by children. We sell children’s products for purchase by adults. If you are under 18, you may use BookCarry.com only with the involvement of a parent or guardian.
We safeguard your privacy using known security standards and procedures and comply with applicable privacy laws. Our websites combine industry-approved physical, electronic and procedural safeguards to ensure that your information is well protected though it’s life cycle in our infrastructure.
Sensitive data is hashed or encrypted when it is stored in our infrastructure. Sensitive data is decrypted, processed and immediately re-encrypted or discarded when no longer necessary. We host web services in audited data centers, with restricted access to the data processing servers. Controlled access, recorded and live-monitored video feeds, 24/7 staffed security and biometrics provided in such data centers ensure that we provide secure hosting.
Return Policy and Cancellation
If order is processed and delivered the items won’t be taken back or replaced unless there is a reasonable manufacturing issue.
If the delivery is not executed during first attempt due to incorrect or insufficient address, recipient not at home, address found locked or refusal to accept, the customer shall still be charged for the order. No refunds would be entertained for such items.
Please note that cancellations have to be made within 1 hour after placing an order. For canceling your order, you will have to get in touch with our customer support executive by sending an email to email@example.com and giving the reference of your order number. In case we receive a cancellation notice and till that time the order has already been processed by us, the order cannot be cancelled. Kerala Books has complete right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by BookCarry.com and accept BookCarry decision regarding the cancellation.
Once an item(s) is returned or found missing in an order ‘at the time of delivery’, a refund will be raised that time itself. The final payment collected from the customer will be the one after deducting the specific amount from the total order amount. It can be cash / card . In the case of bank transfer / online payment, the specific amount will be added as credit against the concerned customer account held with www.BookCarry.com.
If an item(s) is found missing or returned ‘at a later point of time’, a communication will be received by you regarding the same. If a refund is raised, the specific amount will be credited to your bank account with the facility of NEFT/RTGS at the earliest slot possible. Normally we follow ‘no question asked return/refund policy’.
If you haven’t received the benefit of refund amount for two orders following the ‘issue order’, please feel free to get in touch with our Customer Service Manager at firstname.lastname@example.org.